Frequently asked questions
Underneath you can find frequently asked questions and answers!
MerkSon rents out self-storage from 3m³ to 50m³, so there is always a suitable size of storage space for you to find.
If you rent a storage space with us you can use your personal access card 7 days a week, to acces your storage space.
There is a notice period of 14 days. Do you want to cancel your storage space? This is possible by e-mail via firstname.lastname@example.org or by writing us a letter in time. Please state the following information clearly: your name, room number, contract number and the date of when your storage space is delivered empty and without a lock.
You can, of course, pack or unpack your storage space. It is not permitted to perform machining and mechanical operations or in your store, this is not allowed by the insurance.
In addition to the 24 hour video surveillance, each storage room has a cylinder lock. The entire building is also secured with an access control system. Only with an access pass you can enter the building, make sure that someone does not walk in / out with you. You are automatically registered when you go in and signed out when you go outside.
Your possessions are in the right hands. Our location is isolated well and during winter it's heated!
Merkson has a drive-trough, a loading and unloading zone which is 150m2. This means you can bring your car, even a van or a moving truck will fit, you can drive out on the other end of the building so you won’t have to make a U-turn in order to leave the warehouse. You can store your possessions inside so they stay nice and tidy! The max height is 3 meters. We offer all kinds of trolleys for free to move your stuff around. you can drive your vehicle up to the elevator if you have a storage box on another floor.
The goods that are in your unit are usually covered in your inventory insurance. be aware, it can differ from insurance company to insurance company and its usually dependant at for what time period you're storing the goods! For how long and at what value are your possessions insured? We recommend you to read the small print of your policy or ask your insurance company.
The minimal renting period is one month. Your subscription will renew every month automatically, until you terminate the subscription. You can terminate you contract at every given time, but there is a 14 day notice time.
Businesses can sign an extra agreement which means we accept your goods during office hours, if you wish we can store it right away in your storage.
You always have the option to move to a smaller or larger storage space if available. This can be arranged immediately during office hours. Of Course, no additional costs are involved.
You can use a storage space on the same day that you request information, or for example visited us during the opening of the reception. This takes about 15 minutes. Of course we need a valid ID (passport, ID card) Bank card, credit card or cash for the first payment. We have to make a copy of your ID and for business rentals we also need proof of registration from the CoC not older than 1 year and a VAT number. In addition, the first month rent and the deposit must be paid immediately. This can be done by cash card.
The costs of a storage depends on what size you'll need. Use the space planner to see what size you need then check our price list of send us an email to info@Merkson.nl. of course you can contact us via phone at +316 22446973.
Besides the monthly rent that you have to pay, if you sign a contract, you have to pay a deposit the size of a month rent + a deposit for your access pass of €10.The deposit will be refunded when you terminate you contract. The purchase of the cylinder lock with corresponding keys to lock your storage space are not part of the rental prices. The costs of this lock (€ 12.00) are therefore charged separately. You are not allowed to use your own and / or extra lock. Individuals do not need to pay VAT at MerkSon).
You must pay the first invoice in cash or by cash card when you sign the rental contract at our location. You can then pay the monthly invoice by direct debit.
Reception opening hours are from Monday to Friday from 9 am to 6 pm and on Saturday from 9 am to 3 pm.
Do you have a complaint or you do you want to comment on something? Report it as fast as possible at our location so we can solve your problem fast and accurate. Isn't your question in our F.A.Q.? Please send us an email at email@example.com or call us at +31 (0)622446973.